At Xstream VPN, we work hard to provide a secure, fast, and reliable VPN experience to every user.If you’re not satisfied with our service, please review our refund terms below. 1. Eligibility for Refund We offer refunds only in specific situations such as: The VPN service failed to work as described. Our support team was unable to resolve a verified technical issue. The refund request is made within 7 days of the original purchase. 2. Non-Refundable Cases Refunds are not available in the following cases: If the service was used successfully after activation. If the issue is due to user error, poor internet connection, or blocked network. If you changed your mind after purchase or purchased by mistake. If the request is made after 7 days of purchase. 3. How to Request a Refund To request a refund: Send an email to help.xstreamvpn@gmail.com Include your order ID, email address, and a brief explanation of the issue. Our billing team will review your request and respond within 3–5 business days. If your refund is approved, it will be processed to your original payment method within 7–10 business days. 4. Third-Party Payments If you purchased Xstream VPN through a third-party provider (e.g., app store or reseller), please contact them directly for refunds.Their refund terms may differ from ours. 5. Contact Us For questions regarding this Refund Policy, please reach out to: